At Slikun Institute, we are committed to providing a seamless and enriching learning experience to all our students. We understand that circumstances might arise where you need to request a refund for a course you have purchased on our platform. Please read our refund policy carefully to understand your rights and responsibilities before making a purchase.
1. Refund Eligibility:
- 30-Day Money-Back Guarantee: If you are not satisfied with your course, you can request a refund within 30 days of the date of purchase.
- Refunds will only be considered for the first enrollment in a specific course. Subsequent enrollments or purchases of other courses do not qualify for refunds.
- Courses purchased during promotional events or sales are also eligible for refunds within the 30-day period.
2. Refund Process: To request a refund, please follow these steps:
- Send an email to admission@slikuninstitute.org.in within 30 days of your purchase date.
- Include your full name, email address used for the purchase, course name, and reason for the refund request.
- Refunds will be processed using the original payment method within 7-10 business days after the request has been approved.
3. Non-Refundable Items:
- Course Completion: Once a course is completed and a certificate of completion has been issued, the course is considered consumed, and refunds will not be provided.
- Downloadable Content: Any downloadable materials, such as e-books or course materials, are non-refundable once downloaded.
- Instructor-Led Sessions: Refunds for live, instructor-led sessions are only available if the session is canceled by [Your Company Name].
4. Special Circumstances:
- Technical Issues: If you experience technical issues preventing you from accessing the course, please contact our support team immediately. We will work to resolve the issue promptly, and if we are unable to do so, a refund will be issued.
- Content Quality: If you believe the course content does not meet the standards described in the course description, please provide specific details in your refund request. We will thoroughly review the content and, if necessary, process a refund.
5. Contact Information: For refund requests or further assistance, please contact our customer support team at +91 88836 88877. Our support team is available fom 8:00 AM to 8:00 PM to assist you with any concerns you may have.
Note: The Institute reserves the right to modify or amend this refund policy at any time without notice. Any changes to the policy will be updated on our website.
By enrolling in a course on our platform, you agree to abide by the terms and conditions outlined in this refund policy.
Thank you for choosing Slikun Institute for your learning needs. We appreciate your trust in our educational services.
Sincerely,
Accounts Department
Slikun Institute Of Management & Technology PTC